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BODY LANGUAGE IN THE WORKPLACE

253 Pages · 2005 · 1019 KB · English

  • BODY LANGUAGE IN THE WORKPLACE

    PENGUIN BOOKS


    BODY LANGUAGE IN THE WORKPLACE


    Julius Fast lives in New York City. In addition to his exper-


    tise as a writer and researcher, he has spent many years in


    the business world, having held positions at Smith, Kline &


    French, Perdue Fredericks, and the publications Science


    and Medicine and Medical News. He has also given


    numerous seminars to businesspeople and lawyers. Among


    his books are Body Language, The Body Language of Sex,


    Power, and Aggression, Talking Between the Lines, and


    Sexual Chemistry. BODY


    LANGUAGE


    IN THE


    WORKPLACE


    J u l i us F a st


    PENGUIN BOOKS PENGUIN BOOKS


    Published by the Penguin Group


    Penguin Books USA Inc., 375 Hudson Street, New York, New York 10014, U.S.A.


    Penguin Books Ltd, 27 Wrights Lane, London W8 5TZ, England


    Penguin Books Australia Ltd, Ringwood, Victoria, Australia


    Penguin Books Canada Ltd, 10 Alcorn Avenue, Toronto, Ontario, Canada M4V 3B2


    Penguin Books (N.Z.) Ltd, 182-190 Wairau Road, Auckland 10, New Zealand


    Penguin Books Ltd, Registered Offices: Harmondsworth, Middlesex, England


    First published in the United States of America as Subtext by Viking Penguin,


    a division of Penguin Books USA Inc., 1991


    Published in Penguin Books 1994


    3 5 7 9 1 0 8 64


    Copyright © The Philip Lief Group, Inc., and Julius Fast, 1991


    All rights reserved


    Grateful acknowledgment is made for permission to reprint


    "Prologue: The Birth of Architecture" from "Thanksgiving for a Habitat"


    from W. H. Auden: Collected Poems by W. H. Auden.


    Copyright ©1963 by W. H. Auden. Reprinted by permission of Random House, Inc.


    THE LIBRARY OF CONGRESS HAS CATALOGUED THE HARDCOVER AS FOLLOWS:


    Fast, Julius.


    Subtext: Making body language work in the workplace/Julius Fast.


    p. cm.


    Includes index.


    ISBN 0-670-83238-3 (he.)


    ISBN 0 14 01.7815 5 (pbk.)


    1. Communication in personnel management.


    2. Interpersonal communication. I. Title.


    HF5549.5C6F37 1991


    650.1-3—dc20 90-50466


    Printed in the United States of America


    Set in Bodoni Book


    Designed by Beth Tondreau Design/Mary A. Wirth


    Except in the United States of America, this book is sold subject to


    the condition that it shall not, by way of trade or otherwise, be lent,


    re-sold, hired out, or otherwise circulated without the publisher's


    prior consent in any form of binding or cover other than that in


    which it is published and without a similar condition including this


    condition being imposed on the subsequent purchaser. FOR


    BARBARA A C K N O W L E D G M E N TS


    I would like to express my debt


    and gratitude to the many people who have helped me so generously


    with their time and knowledge. They are too many to list individu-


    ally, but among them, I must thank the following:


    Edward Lubell


    Walter Pfister


    Joyce Grillo


    Anthony Thompson, OBE


    Deborah Howard


    Ingrid Ehrenberg


    Edward Jaworowski C O N T E N TS


    ACKNOWLEDGMENTS


    • vii •


    INTRODUCTION


    SUBTEXT


    • 1 •


    WHAT YOU SEE IS NOT WHAT YOU GET


    SUPERTALK


    • 38 •


    • i x CONTENTS


    3


    TOUCHY SITUATIONS


    • 48 •


    4


    BODY LANGUAGE: THE EYES, THE HEAD,


    AND THE HANDS


    • 58 •


    5


    BODY LANGUAGE: GESTURES, POSTURE,


    AND SPACE


    . 79 .


    6


    INSIDE OUT


    . 92 .


    TRUTH AND CONSEQUENCES


    • 120 •


    8


    ASPECTS OF POWER


    • 135 •


    9


    THE JOB INTERVIEW


    • 157 •


    10


    THE MAGIC BEHIND THE SALE


    • 175 •


    • x • CONTENTS


    11


    DANGEROUS LIAISONS


    • 192 •


    12


    WHEN WORLDS COLLIDE: SUBTEXT AND THE


    GLOBAL WORKPLACE


    • 204 •


    AFTERWORD


    . 229 •


    INDEX


    • 233 •


    x i


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